Frequently Asked Questions
Everything you need to know about protecting your home away from home.
How do I choose the correct size cover for my caravan?
To ensure a perfect fit, measure the external length of your caravan body at the longest point (excluding the A-frame). We recommend selecting a cover that is slightly longer than your measurement to allow for easy installation.
Are your caravan covers waterproof and UV resistant?
Yes, our covers are manufactured using high-quality, breathable fabrics specifically designed for the harsh Australian climate. They feature water-resistant membranes and integrated UV stabilizers to prevent sun damage and fading.
What is the estimated shipping time within Australia?
We offer fast shipping nationwide. Orders are typically processed within 24 hours, with delivery times ranging from 3 to 7 business days depending on your location in Australia.
Can I use the caravan cover while the roof-mounted air conditioner is on?
No, you should never operate your caravan's air conditioner or any gas appliances while the cover is fitted, as this poses a significant fire risk and can damage both the unit and the cover.
What is your return policy if the cover doesn't fit?
We offer a 30-day satisfaction guarantee. If your cover does not fit, you can return it for an exchange or refund, provided it is in its original, unused condition and packaging.
How do I secure the cover during high winds?
Our covers come equipped with heavy-duty nylon straps and a buckled under-body tie-down system. We recommend ensuring all straps are tensioned evenly to prevent the cover from flapping and causing abrasions.